For safety and hygiene purchases, do wash all parts of the Hegen PCTO™ Feeding Bottle PPSU with undiluted baby bottle detergent before assembling in a few simple steps.

Step 1: Before feeding, gently squeeze the anti-colic air vent to ensure it is open.

Step 2: Place the Collar over the Teat, ensuring that the Hegen logos on both items are aligned.

Step 3: Pull the Teat through the Collar until it is snugly fitted.

Step 4: Turn the Collar up and press on all four undersides of the Teat to ensure that it is fully secured.

Step 5: Place on the Transparent Cover for hygiene purposes.

Step 6: Press-To-Close to assemble the PPSU bottle to the Feeding Head (the assembled collar, teat and transparent cover).

Step 7: For a leak-resistance experience, tighten the collar by turning it clockwise to secure the bottle.

Now your bottle is ready for use!

You can also refer to the video below:

How to assemble your Hegen Feeding Bottle

Feed with the Hegen logo facing upwards because that way it allows for baby’s mouth to be everted (alike latching) and be able to take in the teat more fully. There will also be more space for baby’s nose as the bottle would not rest or cover it during feeds!

There are currently 5 different types of teats for you to choose from!

In order to identify the teats, you may look for the number that is embossed on the right-hand corner of the teat beside the anti-colic vent. The number will indicate the type of flow the teat is based on the representation chart below:

“0” represents the Extra Slow Flow Teat (Suitable for use from birth)

“1” represents the Slow Flow Teat (Suitable for use from the first month)

“2” represents the Medium Flow Teat (Suitable for use from the third month)

“3” represents the Fast Flow Teat (Suitable for use from the sixth month)

“Y” represents Thick Feed Teat (Suitable for thick or semi-solid feeds during the sixth month weaning stage)

As a general guide, you may wish to introduce the relevant teat according to your child’s age, observe if the teat flow is appropriate for him/her first, and adjust accordingly.

“0” represents the Extra Slow Flow Teat (Suitable for use from birth)

“1” represents the Slow Flow Teat (Suitable for use from the first month)

“2” represents the Medium Flow Teat (Suitable for use from the third month)

“3” represents the Fast Flow Teat (Suitable for use from the sixth month)

“Y” represents Thick Feed Teat (Suitable for thick or semi-solid feeds during the sixth-month weaning stage)

As every baby feeds differently, feel free to email us at hegen@henzoll.com.au should you require more assistance.

As a general guide, you may wish to introduce the relevant teat according to your child’s age and observe if the teat flow is appropriate for him/her first and adjust accordingly.

If the following signs are observed, it may be an indication to progress to the next teat flow:

i.    Baby becomes fussy or irritated while drinking

ii.    Takes longer than usual to finish drinking

iii.    Falls asleep mid-feed

iv.    Chews or tugs the teat

As every baby feeds differently, do feel free to reach out to us via the chat below or drop us an email at hegen@henzoll.com.au should you require more assistance on this.

As a general guide, you may wish to introduce the relevant teat according to your child’s age, observe if the teat flow is appropriate for him/her first, and adjust accordingly.

If the following signs are observed, it may be an indication to offer a slow teat flow:

i. Baby chokes or coughs

ii. Gulps or swallows hard

iii. Regurgitates a lot of milk

iv. Milk is overflowing from the sides of the mouth

v. Refuses the bottle

As every baby feeds differently, do feel free to contact us via the chat below or drop us an email at hegen@henzoll.com.au should you require more assistance.

A blockage in the anti-colic air vent usually happens due to the washing and/or drying process. To prevent the air vents from getting stuck, do gently massage the vents with undiluted baby bottle detergent during washing in order to remove any milk residue. Alternatively, you may also try massaging them immediately after washing, prior to sterilisation, so that water trapped in the vent would not cause the vent to be stuck together upon drying.

Subsequently, we would encourage also a quick massage on the anti-colic air vent to ensure that it is not stuck together before assembling it to the collar for feeds.

When preparing a bottle for your baby’s feed, hot water with hot steam creates very high air pressure, which may cause certain leaking in the teat/collar. In addition to pressing down to close, twist clockwise to lock as well.

We would also recommend adding cool water to the hot milk to ensure the right temperature if using formula to feed. Always check milk temperature before feeding.  

Without closer examination of the ‘peeling’ of the product, it is not easy to comment on how the material has these scratches. The lid is made of polypropylene (PP) which may be subject to peeling/ scratches due to rough surface contacts. 

As heat treatment from the steriliser is being used, there may be the softening of the PP material and any friction applied to it may have caused the peeling phenomenon. 

Every user’s experience of the product varies due to the different intensity and frequency of sterilisation. Nonetheless, we would like to reassure you that the peeling does not affect the main function of the bottle. Meanwhile, we would definitely recommend that you make a replacement of the collar/ teat.

Moving forward, for care tips we would recommend using baby bottle brush as the bristles are designed to be gentle on all the bottle parts. If a bottle brush is not used, the kitchen sponge may cause peeling due to the abrasion during washing. 

Also, do use undiluted bottle detergent when washing so that you wouldn’t have to scrub too hard to remove any milk residue.

Other than that, we would highly encourage you to remove all items from the steriliser after a cycle of sterilisation has been completed and gently “press to close” when assembling the bottles.